Thank you for getting in touch.
We are currently operating with reduced staff in the office so may not able to respond to incoming emails or messages in our usual timely manner. Office hours are 9.00am - 5.30pm, Monday to Friday.
In the meantime, please see the guidelines below:
You may find it helpful to look at the Frenchic website. Here is the link: https://frenchicpaint.co.uk/pages/our-products
. May we also suggest that you join the Frenchic Fan Forum on Facebook as it’s a great place for advice tips and inspiration. Here’s the link: https://www.facebook.com/groups/TheFrenchicFanForum/
. You can utilise the search facility and the Topics tabs to find the answers to a huge range of regularly asked questions. There is also a range of useful videos on our YouTube channel (FrenchicTV). Here’s the link for those: https://www.youtube.com/frenchictv
Our factory is also operating with reduced staff which means new stock is taking longer to arrive and there may be times when some products are out of stock for a while. Your local Stockist may be able to assist you - do get in touch with them as many are operating click and collect at the moment: https://frenchicpaint.co.uk/pages/find-a-stockist
FRENCHIC WEBSITE ORDERS
The current estimated dispatch time for orders is up to 10 working days. The latest lockdown is also presenting challenges for the courier. We thank you for your patience at this time. Rest assured we will respond to you as soon as we can.
Stay safe and happy painting.
Frenchic HQ ❤